tM
tshepiso M
1 reviews | Active since Jul 2014
03 Dec 2018, 16:39
Review from Hippo. Co. Za being changed
My previous review was changed from hippo. Co. Za to Jenus Health which I have never heard of. Even the the communication emails I received were from a consultant from hippo advisory services!!!!
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Hippo.co.za's replyOfficial
04 Dec 2018, 09:05We acknowledge receipt of your complaint.
As discussed with our Customer Relation Specialist, the reason why we have moved your complaint over, is because your concerns are with regards to medical aid.
We have merely moved your complaint over to the correct team to assist, and apologise if that offended you in any way.
We have arranged that you are contacted by one of the managers on the medical aid side to assist you.
Kind Regards,
The Hippo Team.
As discussed with our Customer Relation Specialist, the reason why we have moved your complaint over, is because your concerns are with regards to medical aid.
We have merely moved your complaint over to the correct team to assist, and apologise if that offended you in any way.
We have arranged that you are contacted by one of the managers on the medical aid side to assist you.
Kind Regards,
The Hippo Team.
Hippo.co.za's reply04 Dec 2018, 09:05
Official
We acknowledge receipt of your complaint.
As discussed with our Customer Relation Specialist, the reason why we have moved your complaint over, is because your concerns are with regards to medical aid.
We have merely moved your complaint over to the correct team to assist, and apologise if that offended you in any way.
We have arranged that you are contacted by one of the managers on the medical aid side to assist you.
Kind Regards,
The Hippo Team.
As discussed with our Customer Relation Specialist, the reason why we have moved your complaint over, is because your concerns are with regards to medical aid.
We have merely moved your complaint over to the correct team to assist, and apologise if that offended you in any way.
We have arranged that you are contacted by one of the managers on the medical aid side to assist you.
Kind Regards,
The Hippo Team.