Really bad service and do not do what is asked

Item: Hippo.co.za
Rating: 1
Author: Dave J

Tried to get medical aid but the consultant was so bad I told her to cancel my application. a couple of days later I received an email from the medical aid saying my application had been accepted and they took nearly R5000 out of my account. I am trying to get my money back but no joy so far. I will never deal with Hippo again

Helpful (0)

Replies (2)

Hippo.co.za's replyOfficial

09 Dec 2024, 08:22

Hi Dave, we're sorry to hear about your experience. We are investigating your complaint and will provide you with feedback as soon as possible.

Hippo.co.za's reply09 Dec 2024, 08:22

Official

Hi Dave, we're sorry to hear about your experience. We are investigating your complaint and will provide you with feedback as soon as possible.

Hippo.co.za's replyOfficial

10 Dec 2024, 13:53

Hi Dave, thank you for your patience while we reviewed your case. Our team has updated us and your case has been resolved. We apologise for any inconvenience this may have caused.

Hippo.co.za's reply10 Dec 2024, 13:53

Official

Hi Dave, thank you for your patience while we reviewed your case. Our team has updated us and your case has been resolved. We apologise for any inconvenience this may have caused.