Poor Poor Poor Service
<p>After an hour phone call during the underwriting process, the sales consultant abruptly hung up as Hippo would not proceed with my quotation as I am under 25 by three months.</p> <p>My details were given up front yet my time was still wasted for over an hour.</p>
We acknowledge receipt of your complaint.
We confirm that one of our Customer Relation Specialists contacted you regarding the concerns that you have raised above.
It was not possible for us to trace the call you are referring to. The call we have managed to trace were a period of ten minutes and was evaluated by our quality assurance team.
We are pleased that you have found the Insurer that will meet your Insurance needs and wish you well with your future endeavours
Best regards,
The Hippo Team.
We acknowledge receipt of your complaint.
We confirm that one of our Customer Relation Specialists contacted you regarding the concerns that you have raised above.
It was not possible for us to trace the call you are referring to. The call we have managed to trace were a period of ten minutes and was evaluated by our quality assurance team.
We are pleased that you have found the Insurer that will meet your Insurance needs and wish you well with your future endeavours
Best regards,
The Hippo Team.