1 reviews | Active since Jan 2017

05 Jul 2019, 10:26

PATHETIC SERVICE-HIPPO

Good Day, I just requested a quote via hippo and when the lady had given me all quotations and i did not want to proceed in contacting the companies for further negotiation she cut the call.

To me, this lady should be fired for the pathetic service given.

I do not recommend anyone to use this service.

Employ people that are able to still have ****** manners after being told NO.

0
Replies (2)
Hippo.co.za
Hippo.co.za's reply05 Jul 2019, 11:29
Official
Hi Mahomed,

Thank you for making us aware of this, we will evaluate the interaction with our consultant.

Regards,

The Hippo Team
Hippo.co.za
Hippo.co.za's reply10 Jul 2019, 10:05
Official
Good day Mahomed,
We had the opportunity to evaluate the interaction between you and our agent and agree that the call was not dealt with in line with our usual standards.
The matter will be further dealt with on an internal basis.
Please accept our apology for what has transpired. 
Regards,The Hippo Team