CP
CLAUDE P

1 reviews | Active since Jul 2017

31 Jul 2017, 14:34

PATHETIC!!!

<p>i received a call from a guy name Xolani, i was ****ed of because the same contact number called me several times and when i answered the phone, they would drop the call. The consultant greeted me and i was not very polite to him, he further told me " my *****, thats not how you greet people" that tipped me of the edge and i then used vulgar languages, he rep**** " you too" and dropped the phone, i called in to speak to a manager, and Sipho answered the call, he advised that he does know Xolani however does not know his surname, i then asked to speak to the manager and apparently she was in a meeting, i am still awaiting a call from the manager, this is a micky mouse company and provide pathetic service! call received from ********** 744 - they based in Sandton</p>

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Replies (2)
Hippo.co.za
Hippo.co.za's reply31 Jul 2017, 14:46
Official

Thank you for your feedback, we will be in contact to discuss this matter.

Regards,

The Hippo Team

Hippo.co.za
Hippo.co.za's reply04 Aug 2017, 14:40
Official

Thank you for your patience while we investigated this matter.

We have traced the number from which you receive the call; the number belongs to another insurance aggregator, not to us.

An e-mail containing our findings was forwarded to you containing further information.

Regards,

The Hippo Team