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Amanda N
1 reviews | Active since Oct 2018
31 May 2024, 14:42
Non stop Spam after using them to find insurance
I used the website to get a quote for insurance last year. I clearly selected that I did not want my information shared with 3rd parties nor did I want to be contacted. A year later I still suffer from spam calls or insurers soliciting me, during work, at church, important events these calls will occur no less than 3 times a day. It’s 2.30pm as I write this and I’ve already been called 4 times! For a service I was looking for LAST YEAR😭 There’s no break. This is harassment. Can I get my details removed? How are you complying with POPIA if I’m getting these calls but I clearly asked not to? Please do better. I wouldn’t recommend using them. Rather a broker because your information is safeguarded.
Helpful (0)
Replies (3)0
Replies (3)Hippo.co.za's replyOfficial
31 May 2024, 15:02 Hi Amanda, we sincerely apologise for the negative experience you had with our service. We understand how frustrating this must have been for you, and we are committed to addressing the issue as soon as possible. We have escalated your complaint to our team to remove your number from our database. We will provide you with feedback as soon as it is available.
Hippo.co.za's reply31 May 2024, 15:02
Official
Hi Amanda, we sincerely apologise for the negative experience you had with our service. We understand how frustrating this must have been for you, and we are committed to addressing the issue as soon as possible. We have escalated your complaint to our team to remove your number from our database. We will provide you with feedback as soon as it is available.
Hippo.co.za's replyOfficial
31 May 2024, 15:49Hi Amanda, we're sorry for any trouble we might have caused you. Your contact details have been removed from our database.
Hippo.co.za's reply31 May 2024, 15:49
Official
Hi Amanda, we're sorry for any trouble we might have caused you. Your contact details have been removed from our database.
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Amanda N's updateReviewer Update
31 May 2024, 16:00Thank you, I’ll report back as to whether this has taken effect.
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Amanda N's update31 May 2024, 16:00
Reviewer Update
Thank you, I’ll report back as to whether this has taken effect.
