DL
Dylan L
1 reviews | Active since Aug 2026
14 Sept 2026, 11:00
Never stops contacting
One of the most frustrating companies I have ever dealt with. I compared different Fibre optic options over month ago using this service. I did not end up taking any of the options due to a lack of fibre infrastructure installed. I since then have been called every single day by these Hippo sales people. Multiple times a day. Even after blocking the number I still get notifications that they tried calling.
I would advise people to not use their service as they will never stop contacting you if you do. For fibre/internet comparisons I would suggest fibrecompare.co.za
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Replies (2)
Hippo.co.za's replyOfficial
14 Sept 2026, 12:01Hey Dylan, we're sorry to hear about this poor experience and we understand your frustration. We've escalated your complaint to our team for further investigation to ensure you're opted out asap. We'll provide feedback as soon as it's available.
Best regards,
Hippo.co.za's reply14 Sept 2026, 12:01
Official
Hey Dylan, we're sorry to hear about this poor experience and we understand your frustration. We've escalated your complaint to our team for further investigation to ensure you're opted out asap. We'll provide feedback as soon as it's available.
Best regards,
Hippo.co.za's replyOfficial
15 Sept 2026, 14:39Hi Dylan, thank you for your patience while we reviewed your case. Unfortunately, our team was unable to find any record of contact from Hippo or any of our partners to the cell phone number provided, so we were unable to process an opt-out request. To help us investigate further, please send the phone numbers that have been contacting you to ***. Once received, our team will look into the matter and provide feedback as soon as possible.
Best regards,
Hippo.co.za's reply15 Sept 2026, 14:39
Official
Hi Dylan, thank you for your patience while we reviewed your case. Unfortunately, our team was unable to find any record of contact from Hippo or any of our partners to the cell phone number provided, so we were unable to process an opt-out request. To help us investigate further, please send the phone numbers that have been contacting you to ***. Once received, our team will look into the matter and provide feedback as soon as possible.
Best regards,