HO
Heather O

1 reviews | Active since Nov 2011

18 Sept 2017, 18:29

Never have I ever

I went onto the website today - to look at comparative quotes. halfway through, having given some of my information the web page simply up and dies.

Next thing, I get a call back from Hippo, and all my information now needs to be taken down again. 40 minutes later, with a sales person talking faster than I can keep up - I get asked, which of the three I like.

I ask if the information can be emailed to me, so that I can look at it - and again I am asked, out of the three then, would I prefer. I mention one of them, and the next thing, I am put through to First for Woman TO TAKE OUT INSURANCE.

this was not what I wanted. Nor what I asked for. the First for Woman apologises, and promises to send me the information - I am still waiting.

what ever happened to "give me the quotes - I have given up 40 minutes of my time" - but no. what an absolute waste of my time and effort today.

NEVER. EVER AGAIN

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Replies (1)
Hippo.co.za
Hippo.co.za's reply18 Sept 2017, 18:46
Official

Thank you for your feedback.

We will definitely look into this soonest.

Rrgards,

The Hippo Team

Best regards,