Never Again, Hippo & Telesure!!

<p>This morning I did comparitive quotes on Hippo, I got a call back from Clinton to confirm. He wanted to assist me with further quotes. I told him as per the comparison, it's still a bit high so I'll review again in July (I would then have 1 year of previous insurance). He insisted to help me & said he'd just like to do a quote, I asked him to call back at 11am. </p> <p>He called back on time & we started with the information needed to determine the quote. He asked me if my work place is in a residential area or business park. I told him I'm not sure as there are business parks, lots of complexes & shopping malls around so I can't answer that as I do not want to answer incorrectly. He said I have to give an answer, I understand that you need this to detemine my quote however should I have had to answer that incorrectly, it would come back to bite ME.<br />If I am not sure about it, why should I be prejudiced? You are a financial institution, do you not have access to check the area type??</p> <p>He said then it's fine, thank you for your time & put the phone down.</p> <p>He sounds like he just wanted a sale & got pulled up when I raised my voice about not knowing the type of area. Is that what your consultants are there for? Just to make a sale & not care of how they're treating clients? I'm shocked that such people are employed to represent your company.</p> <p>I am disgusted by this & I will never be using Hippo or Telesure services again.</p> <p>I am in the process of looking for other insurers due to this horrid treatment.</p>