Neither the call center or the website works

Trying to get some comparative quotes for car insurance for my father in law. The website must have been put together bythe greatest technologically challenged programmers. The whole site is as slow as websites were in 1980 during the dailup connection phase of the internet. Then it does not handle Apple mobile devices, it does not recognise Lakefield in Benoni as a known suburb. When you are eventually FED-UP WITH WAITING FOR THE NEVER APPEARING DROP DOWN MENU TO SELECT THE SUBURB!! Then please add insult to injury and try and call their call center, wait for their bla bla about selecting 1 for car and household insurance just to be greeted by absolute silence...(best time measured before impatients got the better of me is 2 minutes, not knowing if I am in a que or if the system is too busy) then trying again in desperation 8 times, choosing to select option 2 just to try and get somebody on the other side of the call to listen to a phone ringing until it eventually cut off the call. Perhaps for the better, because by that time my language might not have been very polite!!!!! So I have filled in the website form 8 times to never be able to complete the process, called 5 times