LS
Livhuwani S

1 reviews | Active since Oct 2010

29 Mar 2023, 12:32

Medical aid cover not initiated

I joined a Bonitas medical aid with Hippo 2 Months ago. up to this date the Bonitas medical aid have not debited me for the medical aid which essentially means that me and my family have not been covered for two months.

0
Replies (4)
Hippo.co.za
Hippo.co.za's reply29 Mar 2023, 13:11
Official
Hi Livhuwani 

Thank you for bring this to our attention. Will send through your details to Hippo Advisory services for them to investigate and resolve this issue promptly. 

Kind Regards 

Hippo.co.za Team 
Hippo.co.za
Hippo.co.za's reply29 Mar 2023, 14:35
Official
Hi Livhuwani 

Hippo Advisory services is trying to call you on the number that's linked to your hellopeter profile but the number just rings and goes to voicemail. May you please share an alternative contact number where you can be reached on. 

Kind Regards

Hippo.co.za Team 
LS
Livhuwani S's update29 Mar 2023, 14:53
Reviewer Update
Hi There,
I am just in a meeting kindly call at 4pm.
Hippo.co.za
Hippo.co.za's reply29 Mar 2023, 15:16
Official
Hi Livhuwani 

Noted, will let the Hippo Advisory team know. 

Kind Regards 

Hippo.co.za Team