RC
Rynhardt C
1 reviews | Active since Jun 2019
28 Jun 2019, 10:59
Malicious and Spamming Nature of Hippo.co.za
Do not get an insurance quote from this company because they continuously spam you with phone calls. They do not ask for consent to call you and I have not given my consent to be called more than 20 times a day.
It is absolutely unacceptable that I cannot on their website stop them from calling me. Absolutely terrible service that is provided by this company. They will also continue calling you weeks after you asked for a quote which is an unreasonable experience as no one in their right minds will be accepting to this type of malicious behaviour from Hippo.co.za.
Please stop calling me!!
Helpful (0)
Replies (3)0
Replies (3)
Hippo.co.za's replyOfficial
28 Jun 2019, 11:16Hi Rynhardt,
Thank you for making us aware of this, we will arrange for your contact details to be removed from our contact list while we investigate the matter.
Regards,
The Hippo Team
Thank you for making us aware of this, we will arrange for your contact details to be removed from our contact list while we investigate the matter.
Regards,
The Hippo Team
Hippo.co.za's reply28 Jun 2019, 11:16
Official
Hi Rynhardt,
Thank you for making us aware of this, we will arrange for your contact details to be removed from our contact list while we investigate the matter.
Regards,
The Hippo Team
Thank you for making us aware of this, we will arrange for your contact details to be removed from our contact list while we investigate the matter.
Regards,
The Hippo Team
Hippo.co.za's replyOfficial
28 Jun 2019, 14:22Hi Rynhardt.
We can confirm that your contact details has been removed from our contact list.
Please accept our apology for what has transpired.
Regards,
The Hippo Team
We can confirm that your contact details has been removed from our contact list.
Please accept our apology for what has transpired.
Regards,
The Hippo Team
Hippo.co.za's reply28 Jun 2019, 14:22
Official
Hi Rynhardt.
We can confirm that your contact details has been removed from our contact list.
Please accept our apology for what has transpired.
Regards,
The Hippo Team
We can confirm that your contact details has been removed from our contact list.
Please accept our apology for what has transpired.
Regards,
The Hippo Team
RC
Rynhardt C's updateReviewer Update
28 Jun 2019, 19:17 Thank you for the quick response and I do accept the apology for as long as your word remains true.
However the nature of what is going on with your bulk contacting system is malicious spam in nature. It causes immense distress during the workday and there is absolutely no consideration for the end users of your quotation service.
You do not request consent from the user on your form in a clear way to anyone and you have no option to unsubscribe save for writing a review on here. I do believe that the +- 60% 1 star rate on HelloPeter corroborates that this was not a unique case limited to me.
Therefore it should be noted that my complaint about your service is still an issue.
However the nature of what is going on with your bulk contacting system is malicious spam in nature. It causes immense distress during the workday and there is absolutely no consideration for the end users of your quotation service.
You do not request consent from the user on your form in a clear way to anyone and you have no option to unsubscribe save for writing a review on here. I do believe that the +- 60% 1 star rate on HelloPeter corroborates that this was not a unique case limited to me.
Therefore it should be noted that my complaint about your service is still an issue.
RC
Rynhardt C's update28 Jun 2019, 19:17
Reviewer Update
Thank you for the quick response and I do accept the apology for as long as your word remains true.
However the nature of what is going on with your bulk contacting system is malicious spam in nature. It causes immense distress during the workday and there is absolutely no consideration for the end users of your quotation service.
You do not request consent from the user on your form in a clear way to anyone and you have no option to unsubscribe save for writing a review on here. I do believe that the +- 60% 1 star rate on HelloPeter corroborates that this was not a unique case limited to me.
Therefore it should be noted that my complaint about your service is still an issue.
However the nature of what is going on with your bulk contacting system is malicious spam in nature. It causes immense distress during the workday and there is absolutely no consideration for the end users of your quotation service.
You do not request consent from the user on your form in a clear way to anyone and you have no option to unsubscribe save for writing a review on here. I do believe that the +- 60% 1 star rate on HelloPeter corroborates that this was not a unique case limited to me.
Therefore it should be noted that my complaint about your service is still an issue.