1 reviews | Active since Mar 2009

10 May 2016, 09:18

Ineffective website and poor customer service

<p>After complaining yesterday on ****opeter you said someone will contact me. They have still not done so.</p> <p>What exactly is the problem.</p>

0
Replies (2)
Hippo.co.za
Hippo.co.za's reply10 May 2016, 10:24
Official

We acknowledge your complaint.

We are sorry that you are experiencing so much frustration. We have however attempted to contact you on your mobile as provided without success. We will correspond with you via email in order to obtain another contact number for you. We want to ***ist you but are unable to do so since you are not reachable.

Please expect an email from us soon.

Regards,
The Hippo Team.

Hippo.co.za
Hippo.co.za's reply17 May 2016, 06:00
Official
Update: We confirm that Michelle has been contacted by our Business Insurance department and she further confirmed that we can close the complaint. Please feel free to contact our Customer Relation Specialist should you require further assistance. Kind regards, The Hippo Team.