HORRIBLE SERVICE

They became my broker through my employer and certainly not by choice. Was already taking a knock with my salary cut, downgrading my medical aid plan because of affordability but they added to my problems, requested they downgrade my cover and exclude my dependents and that was not actioned as per confirmation. This affected my already low salary. When i brought this to their attention they kept ignoring me, over 20 emails sent and numerous phone calls, only when I started being rude and blew up their phones is when they started assisting and even so, not efficiently. Once they 'SIGN YOU UP' they couldn't care less. till today, the 8th April my salary is still short, wondering for how long.