1 reviews | Active since Sept 2017
hippo.com harassment - rude call center agents
I did a online quote for car insurance. THAT was all I wanted a 'online' quote, but all of a sudden I am being harassed by Hippo. getting up to 7 calls a day from them. I answer to tell them I received my online quote and don't need any further assistance. This did not stop them form phoning.
Then today I took a call form them again ( ********** @ 9:59 am) I politely tell the person that I have already on a provisos call asked not to be contacted again...but before I could finish asking to remove my number form there call list he dumps the phone in my ear.
Poor service and terrible call center agents.
We acknowledge your complaint.
As discussed with our Customer Relation Specialist, we apologise for the service failure. We will address this on an internal basis.
We will also opt you out of our data base.
Kind Regards,
The Hippo Team.
We acknowledge your complaint.
As discussed with our Customer Relation Specialist, we apologise for the service failure. We will address this on an internal basis.
We will also opt you out of our data base.
Kind Regards,
The Hippo Team.