AB
Alan B
1 reviews | Active since Aug 2021
13 Aug 2026, 13:42
HIPPO Shocking Service, to say the least!
After spending a good few minutes on the phone with the consultant, as soon as I mentioned I had insurance, told him I would be happy to compare it with HIPPO for Auto & General etc., he proceeded to put the phone down on me! I will be posting this complaint on all Social Media Platforms, as well as all the insurance companies' websites that are listed with Hippo. Don't ever call me again!
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Hippo.co.za's replyOfficial
13 Aug 2026, 14:07Hi, we're very sorry to hear about your experience. This is not the level of service we aim to deliver, and we understand your frustration. We have requested that you be opted out of any further contact, and we will investigate what transpired during the call to understand what happened and provide feedback.
Hippo.co.za's reply13 Aug 2026, 14:07
Official
Hi, we're very sorry to hear about your experience. This is not the level of service we aim to deliver, and we understand your frustration. We have requested that you be opted out of any further contact, and we will investigate what transpired during the call to understand what happened and provide feedback.