Hippo quotes low to just suck people in

Dear Hippo - regarding complaint *** you've tried to answer today. With all due respect you haven't answered my specific question at all. I made specific reference in my initial representation which you have ignored - let me spell it out again for you: My ITC is not good - its PERFECT. I am age 48 (as you can determine from the input data) which is hardly a high risk age. I am also the driver thus no excuses there. Again - I pose the question, and I expect an answer to MY specific query not just a generalised \copy and paste"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;468148;853773;18;2;0;1;0;0;2;NULL;NULL;NULL;15/04/21 19:31;15/04/21 17:41;bad service and comunication;5,61E+12;Home Corp;***;I purchased a Serta mattress from Home Corp in Boksburg in November 2014. Two months down the line the mattress collapsed. We contacted home Corp where we purchased the mattress and reported it. The assessor remarked by looking at it that it is a factory defect, and that it should be replaced. We are now waiting for a replacement for the last three months. We only receive empty promises but no mattress. I would really not refer any person to Home Corp.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;318299;860441;33;5;0;0;0;0;5;NULL;NULL;NULL;15/04/29 22:01;15/04/29 20:10;What a great experience ;;Kenole Maphunye;;We recently bought a house and I had to go to the municipality to register for my water and electricity. Well I was dreading having to it but was pleasantly surprised by the great customer service I received from the time I walked through the door up to the time I left. Everyone was friendly, happy and polite. Best of all was the manner in which Kenole assisted me. She was very friendly and chatty and made the whole experience a pleasure. Thank you Kenole! My faith in my local municipality has been restored. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;647848;753624;14;2;0;0;0;0;2;NULL;NULL;NULL;15/04/21 19:42;15/04/21 17:51;bad design;7,01E+12;managers;***;I bought a pair of Reebok sandals from Edgar's in the Glen but to my dismay they have designed their sandals with a tear shape Velcro hold on the sandal. The problem with this design is that the Velcro does not hold like their old design I have walked in shopping centres and I have literally walked out of my sandals how imbarasing is this. Reebok what have you done.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;535040;688384;13;2;0;0;0;0;2;NULL;NULL;NULL;15/04/21 19:35;15/04/21 17:55;Misled by salesman and refusal of reimbur*****t;;Martin Viljoen and Mark Bannister;***;4 Feb I bought a car from NTT VOLKSWAGEN in Johannesburg Helderberg from salesman Mark Bannister. Deal has been approved, contract signed, after this has been done, Mark calls to say that the vehicle was in a \fender bender\"""