DH
Dean H

1 reviews | Active since Oct 2022

19 Oct 2022, 07:38

HIPPO QUOTES IS *********

I was recently contacted by a consultant from Hippo after I compared some medical aid quotes on their website. The consultant signed me up for a Bonitas medical aid membership even after I told him that I could not afford said membership. I also told him numerous times that I am only looking at quotes. Even after he told me that he would terminate the membership, I received membership details from Bonitas.

After repeated failed attempts to get a response from Hippo, I felt that I needed to warn other people about this ********* conduct. PLEASE AVOID USING HIPPO AT ALL COSTS.

DISGUSTING

0
Replies (3)
Hippo.co.za
Hippo.co.za's reply19 Oct 2022, 10:01
Official
Hi Dean 

Apologies for the bad experience. Thank you for sharing this very important feedback, we will investigate this matter further. 

Kind Regards 

The Hippo.co.za Team 
DH
Dean H's update19 Oct 2022, 10:31
Reviewer Update
Thank you very much for calling me and sorting this out. I really do appreciate it. I await confirmation from your side that I am no longer a member of that medical aid scheme.
Hippo.co.za
Hippo.co.za's reply19 Oct 2022, 12:09
Official
Hi Dean

Thank you for taking the call back and agreeing to taking steps to resolve this issue. 

Kind Regards 

The Hippo.co.za Team