AP
Annrea P

1 reviews | Active since Sept 2014

29 May 2019, 12:15

HIPPO PESTERING / SPAM CALLING potential Clients

How long does it take for Hippo to realize they pester their potential Clients? If i use your website "As you advertise everywhere" to compare quotes, why do you spam call the hell out of me? Isn't the purpose of your website to compare quotes before making a decision even if i only price around before I possibly consider doing something? Why do i have to make the decision right away. I have been called in the past (same situation - just pricing) by your call center where i told them you bother people with your constant calls especially after 6 at night. i Have been called by HIPPO 18 Times today in a matter of 1 Hour (Proof can be provided). Either stop pestering and harassing your potential Clients or stop falsely advertising your services (Or at least include in your ads - "Dear Clients please note, should you make use of our website we will pester you continuously, regardless of previous requests submitted to our organisation.") - If i don't answer my phone the first 2 times i am not going to answer it especially knowing what you do when you call. Thanks to the genius creating the True Caller app - I would not recommend using Hippo, i would rather next time take the long way around and call each insurance company for assistance - At least they pester a lot less.

0
Replies (2)
Hippo.co.za
Hippo.co.za's reply29 May 2019, 13:17
Official
Hi Annrea,

Thank you for bringing this to our attention.

We will arrange for your contact number to be opted out from our contact list while we investigate this matter.

Please accept our apology for what has transpired.

Regards,

The Hippo Team
Hippo.co.za
Hippo.co.za's reply30 May 2019, 16:55
Official
Hi Annrea,

We can confirm that your number was opted out from receiving any further communication.

Regards,

The Hippo Team