Hippo is useless (Never use them)

I have tried to sign up to a medical aid. After speakign to a very delightful man I thought everything would be handled correctly.

The form he completed was incorrect and I tried to contact them with no luck at all. I have send several emails with no help. I have requested them to calle me back since December with no luck.

I would like to cancel my membership that is going active the 1st of Febfor the past two weeks with no luck. Hippo has the worse service and would not recommend them ever.

They got my bankign details so I assume they are still going to charge me from the 1st of Feb. I already app**** at a different medical aide because Fedhealth too has been useless. All I get is a reference number which is actually been useless. The fedhealth woman I spoke too today was so rude and kept on interupted me when I was trying to explain to her the situation. Then she put me on hold for over 15 minutes where I put the phone down.

If I do not hear from Hippo I'm surely going to take this matter much futher.

Luckily I am now covered by discovery whom was much more helpful and am now covered with.