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rowan N
1 reviews | Active since Jul 2015
05 Sept 2024, 10:00
Hippo does not protect personal information, they will harass you.
After entering my ID into the hippo site, i was surprised to see all my personal information automatically pre-populated. Why do they already have this? On this screen, it says your personal information is protected. I continued with the details, and got a view of quotes from many insurance providers.
I did not click on any of them, nor did i agree to be contacted. The next morning, I'm being called by HIPPO, not any of the insurance providers. I cannot believe that hippo is actively bypassing popi and direct marketing laws. Clearly they know about it, as evidenced from the many complaints here on hello peter. I will be reaching out to the relevent ombudsmans, this is just not on!
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Replies (3)0
Replies (3)
Hippo.co.za's replyOfficial
05 Sept 2024, 11:18Hi Rowan, thank you for reaching out and sharing your concerns. We take your feedback seriously and are currently reviewing your case. We’ll keep you updated.
Hippo.co.za's reply05 Sept 2024, 11:18
Official
Hi Rowan, thank you for reaching out and sharing your concerns. We take your feedback seriously and are currently reviewing your case. We’ll keep you updated.
Hippo.co.za's replyOfficial
17 Sept 2024, 11:05Hi Rowan, thank you for your patience while we reviewed your case. Our records indicate that we have only contacted you twice. We’ve now updated your details to our do-not-contact list to ensure you are not contacted again.
Hippo.co.za's reply17 Sept 2024, 11:05
Official
Hi Rowan, thank you for your patience while we reviewed your case. Our records indicate that we have only contacted you twice. We’ve now updated your details to our do-not-contact list to ensure you are not contacted again.
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rowan N's updateReviewer Update
24 Dec 2024, 06:37"We have only contacted you twice" makes it sounds like you're okay with this. Your website says my personal information is protected, you also gave me the option to be contacted which I declined.
You should never be contacting me to begin with, not waiting for a complaint first to put me on your do not contact list. I won't ever be using yor services again.
You should never be contacting me to begin with, not waiting for a complaint first to put me on your do not contact list. I won't ever be using yor services again.
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rowan N's update24 Dec 2024, 06:37
Reviewer Update
"We have only contacted you twice" makes it sounds like you're okay with this. Your website says my personal information is protected, you also gave me the option to be contacted which I declined.
You should never be contacting me to begin with, not waiting for a complaint first to put me on your do not contact list. I won't ever be using yor services again.
You should never be contacting me to begin with, not waiting for a complaint first to put me on your do not contact list. I won't ever be using yor services again.