Hippo are liers

Hippo a few days ago you said:

Hippo.co.za’s reply 08 Oct 2024 at 10:28 Hi Rudolph, thank you for your patience while we re-investigated your case. Our records confirm that you’ve been opted out of receiving any calls from our agents, so the calls you've been receiving are not coming from us. We understand how frustrating this must be and want to assure you that Hippo.co.za does not generate quotes on your behalf. Further details will be shared with you on e-mail.

That was a lie - only 5 min ago once again I received a call from Iwyze regarding an insurance quote I apparently asked for on Hippo.co.za... can you explain that please?