HARASSMENT - next level - Avoid Calls from ***
<p>Today, alone, I have registered 18 calls from the number ********** - yesterday there were 8 calls and on Tuesday there were 6.</p> <p>This has been going on for over a month!</p> <p>Yes, I requested a quotation - but in the end went with another service provider. I informed call centre agents that I was no longer interested and suddenly the amount of calls increased every day.</p> <p>This is NOT okay! Your call centre agents need to be educated in proper phone etiquette.</p> <p>PLEASE ENSURE THAT MY DETAILS ARE REMOVED PERMANENTLY FROM YOUR SYSTEM.</p>
We acknowledge receipt of your complaint. We would like to clarify the share call number that you are referring to.
Hippo.co.za falls under a holding company called Telesure Investment Holdings. Telesure has a number of different brands under the same roof and all of these brands are making use of one share call number. If a customer requests a call from Hippo, our consultants have a limited number of times to try to get hold of a customer. The Hippo system was especially designed not to overload our customers and or potential customers with telephone calls. We trust that the above explanation gives more clarity on the matter and we have also informed our Marketing team to remove your information from the database.
We apologise for the frustration this has caused.
Kind regards,
The Hippo Team.
We acknowledge receipt of your complaint. We would like to clarify the share call number that you are referring to.
Hippo.co.za falls under a holding company called Telesure Investment Holdings. Telesure has a number of different brands under the same roof and all of these brands are making use of one share call number. If a customer requests a call from Hippo, our consultants have a limited number of times to try to get hold of a customer. The Hippo system was especially designed not to overload our customers and or potential customers with telephone calls. We trust that the above explanation gives more clarity on the matter and we have also informed our Marketing team to remove your information from the database.
We apologise for the frustration this has caused.
Kind regards,
The Hippo Team.