ME
Marilie E

1 reviews | Active since May 2015

01 Oct 2024, 18:02

harassing phone calls

I went on hippo to get an idea of car insurance. I'm very happy with my insurance at present but I'm not going to phone the poor broker every 5 minutes for a quote on a car that's not even bought yet. I have to budget before I buy. But I knew from experience that Hippo will start early the next day and phone nonstop until the night even though I did not consent to this. Lucky for me I had all phrases, extensions and numbers blocked beforehand. You would think the marketer will get the idea sometime and stop phoning but no.... Please don't phone potential clients a 100 times a day it only pushes them away

0
Replies (2)
Hippo.co.za
Hippo.co.za's reply02 Oct 2024, 10:53
Official
Hi Marilie, we're sorry to hear about your negative experience with our insurance partners. Thank you for bringing this to our attention. We'll investigate this further with our team and provide you with feedback.
Hippo.co.za
Hippo.co.za's reply02 Oct 2024, 14:08
Official
Hi Marilie, thank you for your patience as we looked into your case. We have opted you out from receiving any calls.