LC
Lisa C

1 reviews | Active since Jun 2018

30 Jul 2020, 05:00

*****s! Pathetic service!

I joined with momentum through Hippo advisory services, Tennessee Nkosi is the consultant in question, from 01 June to be active 01 July. The broker never canceled my previous medical aid prior to joining momentum and I was charged by both schemes end of June 2020, therefore I am covered by 2 schemes at the same time (this is impossible and considered *****).

Tennessee then advised that he requested from momentum to push my active date to 01 August and to refund my monthly installment for July and I have not yet received anything as of yet.

As you can imagine in this time, that I can not afford to pay 2 entities. Due to this error by Hippo, I am now in financial turmoil.

Momentum is unaware of anything as well as Fedhealth. They have never had any requests to cancel my sheme or to refund my money.

Tennessee has no direct phone numbers, he dies not call back when requested. He does not respond to emails.

Thank you for putting me in **** and letting me starve while you sleep sound at night. That you, Tennessee Nkosi, for committing ***** on my name. You are a God damn gem

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