Dont use Hippo

When my family and I changed from Discovery to Bonitas, Hippo was on the ball and contacted me daily to get the the business ( 4 memberships in total). I had to e-mail them several times over and over and over. I was told that they never received my e-mails and that the other members of my family must e-mail them on my behalf. ( what a load of ****). Furthermore i asked them to debit my bank account on 25/05/2025 as i cannot have a double debit going off in a month, and was assured that if i send them the billing method they would get back to me . The e-mails have been send to the following Mkateko Maswangani, Lampfu Nyatshave, Ofentse Simelane. Now that I have called Bonitas directly, the bank details for the individual memberships have not been uploaded, CAN YOU BELIEVE THIS. Dont go through Hippo