KM
Kari-anne Myburgh

1 reviews | Active since Nov 2016

31 Aug 2022, 13:42

Decline in service provided

In the past using Hippo use to be a joy, you could get a comparitive quote that lists all the benefits and features and there was no need for human interaction unless you had decided to go ahead. Now the quotes are vague, there are barely any features listed and talking to a human is compulsory. Not only do they harrass you with calls even if you decline the call 7 times and when you answer and so no thanks they continue to call. Bring back the old system. Not all of us like human interaction.

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Replies (1)
Hippo.co.za
Hippo.co.za's reply31 Aug 2022, 17:43
Official
Hi Kari-anne 

We apologize for this poor experience. We will remove your number from the database, and we'll investigate this complaint further. 

Kind Regards 
The Hippo Team