JR
Jurgen R
1 reviews | Active since Jan 2013
24 Jul 2015, 14:25
Constant calls from ***
Hi<br> <br> On an almost daily basis I get calls from your offices ***. The agent each time puts the phone down as I answer it. The agent does not identify themselves and constantly contacts me and puts the phone down. This is proving to be an absolute nuisance!<br> <br> My details are in the DMA repository. Please stop contacting me.
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Hippo.co.za's replyOfficial
27 Jul 2015, 10:39Hello roosjurgen,
Thank you for bringing this matter to our attention.
We have in the interim escalated the matter to the Marketing Department to ensure that your personal details are removed from our database.
We will also try to trace the calls in order to identify the agent/s and assure you the behaviour will be addressed on an internal basis.
Please accept our sincere apologies for all the inconvenience and frustration caused.
Kind Regards,
The Hippo Team
Thank you for bringing this matter to our attention.
We have in the interim escalated the matter to the Marketing Department to ensure that your personal details are removed from our database.
We will also try to trace the calls in order to identify the agent/s and assure you the behaviour will be addressed on an internal basis.
Please accept our sincere apologies for all the inconvenience and frustration caused.
Kind Regards,
The Hippo Team
Hippo.co.za's reply27 Jul 2015, 10:39
Official
Hello roosjurgen,
Thank you for bringing this matter to our attention.
We have in the interim escalated the matter to the Marketing Department to ensure that your personal details are removed from our database.
We will also try to trace the calls in order to identify the agent/s and assure you the behaviour will be addressed on an internal basis.
Please accept our sincere apologies for all the inconvenience and frustration caused.
Kind Regards,
The Hippo Team
Thank you for bringing this matter to our attention.
We have in the interim escalated the matter to the Marketing Department to ensure that your personal details are removed from our database.
We will also try to trace the calls in order to identify the agent/s and assure you the behaviour will be addressed on an internal basis.
Please accept our sincere apologies for all the inconvenience and frustration caused.
Kind Regards,
The Hippo Team