ML
Michele L
1 reviews | Active since Aug 2013
08 Feb 2016, 15:20
Call centre put down the phone on ,me
At 15h06 today I was called by your call centre when I said that I had already gotten insurance and that I did not need a comparison the service consultant put the phone straight down in my ear. Not very client friendly if you ask me. Please take my number off your data base.
Helpful (0)
Replies (1)0
Replies (1)
Hippo.co.za's replyOfficial
18 Feb 2016, 11:56Hello nothappy13,
We acknowledge receipt of your complaint.
We are really sorry to hear about your frustration. We have requested escalated your concerns to our Hippo team for further investigation. We will make sure to address the matter on an internal basis.
Please accept our humble apologies for the inconvenience caused.
Regards,
The Hippo Team.
We acknowledge receipt of your complaint.
We are really sorry to hear about your frustration. We have requested escalated your concerns to our Hippo team for further investigation. We will make sure to address the matter on an internal basis.
Please accept our humble apologies for the inconvenience caused.
Regards,
The Hippo Team.
Hippo.co.za's reply18 Feb 2016, 11:56
Official
Hello nothappy13,
We acknowledge receipt of your complaint.
We are really sorry to hear about your frustration. We have requested escalated your concerns to our Hippo team for further investigation. We will make sure to address the matter on an internal basis.
Please accept our humble apologies for the inconvenience caused.
Regards,
The Hippo Team.
We acknowledge receipt of your complaint.
We are really sorry to hear about your frustration. We have requested escalated your concerns to our Hippo team for further investigation. We will make sure to address the matter on an internal basis.
Please accept our humble apologies for the inconvenience caused.
Regards,
The Hippo Team.