RB
Robert B
1 reviews | Active since Feb 2010
25 Feb 2016, 12:30
Cal center calls to say online prices are wrong :)
After hearing much advertising I decided to visit the website and get a quote. Everything ran smooth there and I saw a few quotes and logged off.<br> <br> A few minutes later I get a call from a sales agent. who insisted on giving me another quote as the website prices are apparently not correct! What is the point of doing the online quote then if it is giving you incorrect information.<br> <br> That's the last I want to hear from Tellysure or Hippo. Remove my number from the database or I'll post on here each time I get a call.<br> <br>
Helpful (0)
Replies (1)0
Replies (1)Hippo.co.za's replyOfficial
07 Mar 2016, 10:51Hello Robzaa,
We acknowledge receipt of your complaint.
We sincerely apologise for the frustration this has caused. We will investigate your concerns on an internal basis and address it accordingly.
We have requested to have your information removed from our database.
Regards,
The Hippo Team.
We acknowledge receipt of your complaint.
We sincerely apologise for the frustration this has caused. We will investigate your concerns on an internal basis and address it accordingly.
We have requested to have your information removed from our database.
Regards,
The Hippo Team.
Hippo.co.za's reply07 Mar 2016, 10:51
Official
Hello Robzaa,
We acknowledge receipt of your complaint.
We sincerely apologise for the frustration this has caused. We will investigate your concerns on an internal basis and address it accordingly.
We have requested to have your information removed from our database.
Regards,
The Hippo Team.
We acknowledge receipt of your complaint.
We sincerely apologise for the frustration this has caused. We will investigate your concerns on an internal basis and address it accordingly.
We have requested to have your information removed from our database.
Regards,
The Hippo Team.
