1 reviews | Active since Jun 2016
BAD CUSTOMER SERVICE
<p>After being on the phone for a while with Claude. Some things he did not explain properly and the more i try and ask him to explain those things he starts getting aggitated and you can hear that. luckily his manager stepped in and dissolved the issue but still bad service and not helpfull at all. </p>
We acknowledge receipt of your complaint.
As discussed with one of our Customer Relation Specialist, the service as you have explained to us will not be tolerated.
We will investigate your allegations and address the matter on an internal basis. Thank you for bringing this matter to our attention and we sincerely apologise for the inconvenience and unnecessary frustration this has caused.
Regards,
The Hippo Insurance Team.
We acknowledge receipt of your complaint.
As discussed with one of our Customer Relation Specialist, the service as you have explained to us will not be tolerated.
We will investigate your allegations and address the matter on an internal basis. Thank you for bringing this matter to our attention and we sincerely apologise for the inconvenience and unnecessary frustration this has caused.
Regards,
The Hippo Insurance Team.