CS
CLARISSA S

1 reviews | Active since Feb 2013

01 Oct 2025, 14:52

Amanda Pillay from Hippo - Horrible service

Amanda Pillay assisted us with our original application for a new medical aid. It has been 5 days and two emails later with follow ups without any feedback and no membership certificate. Our emails are unanswered and ignored. We should have gone through a different broker to receive better service. Do not use hippo, go directly to the schemes. Amanda Pillay assisted us with our original application for a new medical aid. It has been 5 days and two emails later with follow ups without any feedback and no membership certificate. Our emails are unanswered and ignored. We should have gone through a different broker to receive better service. Do not use hippo, go directly to the schemes.

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Replies (1)
Hippo.co.za
Hippo.co.za's reply02 Oct 2025, 08:25
Official
Hi Clarissa, we're so sorry you've had such a poor experience with us, but thank you so much for bringing it to our attention. We are looking into this and one of our team leads will be in touch asap.