25 missed calls
<p>So after using the website to look at some inidcative pricing on insurance quotes i started to receive a flood of calls from Hippo. After the first 10 missed calls I answered (while in a meeting) and told the consultant that i am busy. I do not recall even asking to be called by Hippo in the first place. Not even an hour later my phone continues to ring with a further 15 missed calls all from the same number!<br /><br />So if you value your phones battery life - do not use hippo for quote comparisons as some shark in a call centre wil attempt to hammer you with phone calls until you decide to answer!!!</p> <p> </p> <p> </p>
Thank you for your feedback.
We will ensure that your contact number is removed from our data list.
Regards,
The Hippo Team
Best regards,
Thank you for your feedback.
We will ensure that your contact number is removed from our data list.
Regards,
The Hippo Team
Best regards,
All well and good removing my number from the database. But what about fixing the actual issue of harrassing people who use your site? I see I'm not the only one with this issue.
No apology either. Great customer service......
All well and good removing my number from the database. But what about fixing the actual issue of harrassing people who use your site? I see I'm not the only one with this issue.
No apology either. Great customer service......
We have noted your concerns.
The first order of business will be to make sure that your number is indeed recorded in our data base and to remove if recorded.
We also investigate the matter and address internally should we find that your contact details were abused as we have strict regulations on the number of times your contact numbers may be used. The number of calls stated by you is definitely out of the norm.
We will make further contact upon conclusion of the matter.
Regards,
The Hippo Team
Best regards,
We have noted your concerns.
The first order of business will be to make sure that your number is indeed recorded in our data base and to remove if recorded.
We also investigate the matter and address internally should we find that your contact details were abused as we have strict regulations on the number of times your contact numbers may be used. The number of calls stated by you is definitely out of the norm.
We will make further contact upon conclusion of the matter.
Regards,
The Hippo Team
Best regards,
I look forward to your correspondance.
I look forward to your correspondance.
Thank you for your patience while we looked into this matter.
We found that you did receive an unusual amount of calls and the cause of this was addressed internally.
Your number has since been removed from our marketing list and we apologise for the inconvenience caused.
Regards,
The Hippo team
Best regards,
Thank you for your patience while we looked into this matter.
We found that you did receive an unusual amount of calls and the cause of this was addressed internally.
Your number has since been removed from our marketing list and we apologise for the inconvenience caused.
Regards,
The Hippo team
Best regards,