1 reviews | Active since Feb 2013
113 Calls... Harassment - ***
<p>Please stop phoning me! I have even requested it from your website to STOP AND DELETE my details. At the end of April I wanted to obtain quotations regarding motor vehicle insurance and tried Hippo out to my own detriment - as since the 10th May 2016 have received 113 calls -13 calls today (before 1pm).</p> <p> </p> <p>Can you please STOP - it is really frustrating.</p>
We acknowledge receipt of your complaint.
Our Hippo team will investigate the matter, however, we would like to make use of this opportunity to clarify the confusion surrounding the telephone number that is being used.
Hippo.co.za falls under a holding company called Telesure Investment Holdings. Telesure has a number of different brands under the same roof and all of these brands are making use of one share call number. If a customer requests a call from Hippo, our consultants have a limited number of times to try to get hold of a customer. The Hippo system was especially designed not to overload our customers and or potential customers with telephone calls.
We trust that the above explanation gives more clarity on the matter and we have also informed our Marketing team to remove your information from the database.
We apologise for the frustration this has caused.
Kind regards,
The Hippo Team.
We acknowledge receipt of your complaint.
Our Hippo team will investigate the matter, however, we would like to make use of this opportunity to clarify the confusion surrounding the telephone number that is being used.
Hippo.co.za falls under a holding company called Telesure Investment Holdings. Telesure has a number of different brands under the same roof and all of these brands are making use of one share call number. If a customer requests a call from Hippo, our consultants have a limited number of times to try to get hold of a customer. The Hippo system was especially designed not to overload our customers and or potential customers with telephone calls.
We trust that the above explanation gives more clarity on the matter and we have also informed our Marketing team to remove your information from the database.
We apologise for the frustration this has caused.
Kind regards,
The Hippo Team.