NPS Score
100
Recommended: Very Likely
Oct '25 - Sep '26
Frequently Asked Questions About SMG Toyota Hillcrest
How is SMG Toyota Hillcrest rated on Hellopeter?
Hellopeter has tracked SMG Toyota Hillcrest across 32 reviews. SMG Toyota Hillcrest hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used SMG Toyota Hillcrest? Write a review to help others decide.
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since May 2025
Simply the best.
The service at Toyota SMG Hillcrest, going on my experience, cannot be improved on. Simply because it is excellent. Superlative is the word that comes to mind. I am a “long distance” customer from Cape Town and a “petrol head” who is extraordinarily focused on vehicle details. The deal involved long range questions, pictures, videos, questions, more questions, answers, more questions and so on. Then I flew up to inspect the vehicle, was fetched and dropped at the airport, and extended every courtesy while at the dealership. Outstanding. A huge shout out to Mr Wiseman Jundase who was the “on point” sales executive. He deserves recognition by the company of some sort for sure. Also to Mr Jonathan Rudd, sales manager, who supported Mr Wiseman all the way and came out to introduce himself while I was there. Again, an outstanding effort. My car is on the hauler on the way to Cape Town and I am being kept up to date. My first experience with Toyota, and certainly the best in a long line of car purchases.
1 reviews | Active since May 2025
Simply the best.
The service at Toyota SMG Hillcrest, going on my experience, cannot be improved on. Simply because it is excellent. Superlative is the word that comes to mind. I am a “long distance” customer from Cape Town and a “petrol head” who is extraordinarily focused on vehicle details. The deal involved long range questions, pictures, videos, questions, more questions, answers, more questions and so on. Then I flew up to inspect the vehicle, was fetched and dropped at the airport, and extended every courtesy while at the dealership. Outstanding. A huge shout out to Mr Wiseman Jundase who was the “on point” sales executive. He deserves recognition by the company of some sort for sure. Also to Mr Jonathan Rudd, sales manager, who supported Mr Wiseman all the way and came out to introduce himself while I was there. Again, an outstanding effort. My car is on the hauler on the way to Cape Town and I am being kept up to date. My first experience with Toyota, and certainly the best in a long line of car purchases.
1 reviews | Active since Mar 2026
Well done SMG Toyota Hillcrest
Wanted to say a huge thank you to Barry. Firstly I have not ever experienced the service he has given me from any other dealership, he keeps to his promises and gives you excellent advice about the whole deal, gives you time to think and answers your queries without having to say” I will have to ask someone about that” I am so excited in becoming part of the SMG Toyota Hillcrest family. Thank you
1 reviews | Active since Mar 2026
Well done SMG Toyota Hillcrest
Wanted to say a huge thank you to Barry. Firstly I have not ever experienced the service he has given me from any other dealership, he keeps to his promises and gives you excellent advice about the whole deal, gives you time to think and answers your queries without having to say” I will have to ask someone about that” I am so excited in becoming part of the SMG Toyota Hillcrest family. Thank you
1 reviews | Active since Dec 2016
PRUNELLE IS SMG HILLCREST'S SHINING STAR
In today’s fast-paced world, genuine courtesy, professionalism, and attention to detail often feel like rare qualities in customer service. Too often, the focus shifts to profits rather than people. That’s why my recent experience at SMG Toyota Hillcrest was such a refreshing reminder of what true service should be. From the moment I interacted with Prunelle Naidoo in the service department, it was clear that she embodies the very best of customer care. No request is ever too overwhelming for her—she approaches every situation with patience, kindness, and a determination to ensure the customer leaves not only satisfied, but smiling. Prunelle doesn’t just do her job; she goes above and beyond, setting a new standard for excellence. Her dedication has elevated the service department and restored my faith in the belief that there are still good people out there who genuinely care about others. Thank you, Prunelle, for your outstanding service and for reminding us all that customer care is about more than transactions—it’s about people, relationships, and trust. You’ve taken SMG Toyota Hillcrest’s Service Department to another level, and I’m truly grateful for the experience.
1 reviews | Active since Dec 2016
PRUNELLE IS SMG HILLCREST'S SHINING STAR
In today’s fast-paced world, genuine courtesy, professionalism, and attention to detail often feel like rare qualities in customer service. Too often, the focus shifts to profits rather than people. That’s why my recent experience at SMG Toyota Hillcrest was such a refreshing reminder of what true service should be. From the moment I interacted with Prunelle Naidoo in the service department, it was clear that she embodies the very best of customer care. No request is ever too overwhelming for her—she approaches every situation with patience, kindness, and a determination to ensure the customer leaves not only satisfied, but smiling. Prunelle doesn’t just do her job; she goes above and beyond, setting a new standard for excellence. Her dedication has elevated the service department and restored my faith in the belief that there are still good people out there who genuinely care about others. Thank you, Prunelle, for your outstanding service and for reminding us all that customer care is about more than transactions—it’s about people, relationships, and trust. You’ve taken SMG Toyota Hillcrest’s Service Department to another level, and I’m truly grateful for the experience.