TK
Teboho K
1 reviews | Active since Oct 2020
02 Apr 2026, 15:45
Hi tec sneakers very disappointing
I have bought a pair of hi tec sneakers on the 15th February 2026 but they took only 2 month because on the 15th of March they have started to be tearing up, I'm very disappointed it seems like I took my money and throw it in the river, the pair of shoes that takes only 1 month😭😭😭
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Replies (2)0
Replies (2)
Hi-Tec's replyOfficial
08 Apr 2026, 09:51Hi Teboho
Thank you for your review.
We sincerely apologize for this defect in quality you recieved from your Hi-Tec's!!
Our warranty does cover for 6 months on factory faults, if indeed a factory fault, we will gladly replace them for you.
I will send a mail from customer care so that we can resolve this issue for you.
Warm regards
Rudi
Thank you for your review.
We sincerely apologize for this defect in quality you recieved from your Hi-Tec's!!
Our warranty does cover for 6 months on factory faults, if indeed a factory fault, we will gladly replace them for you.
I will send a mail from customer care so that we can resolve this issue for you.
Warm regards
Rudi
Hi-Tec's reply08 Apr 2026, 09:51
Official
Hi Teboho
Thank you for your review.
We sincerely apologize for this defect in quality you recieved from your Hi-Tec's!!
Our warranty does cover for 6 months on factory faults, if indeed a factory fault, we will gladly replace them for you.
I will send a mail from customer care so that we can resolve this issue for you.
Warm regards
Rudi
Thank you for your review.
We sincerely apologize for this defect in quality you recieved from your Hi-Tec's!!
Our warranty does cover for 6 months on factory faults, if indeed a factory fault, we will gladly replace them for you.
I will send a mail from customer care so that we can resolve this issue for you.
Warm regards
Rudi
TK
Teboho K's updateReviewer Update
20 Apr 2026, 14:46Thank you Rudi Lewis for your patience and exceptional service that you have provided to me, from the first minute you receive my complain until the last minute you have resolved it, hi Tec South Africa need a lots of staff members like you, you were able to keep your customers and made sure that I'm coming back to buy at hi tec again, I wish helopeter would have 100 stars, so that I can rate the service you provided me with 100 stars, that was extremely exceptional service, I'm happy and satisfied 👍👌🙏
TK
Teboho K's update20 Apr 2026, 14:46
Reviewer Update
Thank you Rudi Lewis for your patience and exceptional service that you have provided to me, from the first minute you receive my complain until the last minute you have resolved it, hi Tec South Africa need a lots of staff members like you, you were able to keep your customers and made sure that I'm coming back to buy at hi tec again, I wish helopeter would have 100 stars, so that I can rate the service you provided me with 100 stars, that was extremely exceptional service, I'm happy and satisfied 👍👌🙏