LO
Linda O

1 reviews | Active since Aug 2009

10 Mar 2024, 07:49

Great service at Hillfox and thanks to Sipho

Needed to replace my sneakers and the one's I have are Hi-Tec which I bought from a shop in Northgate some years ago. Didn't know that Hi-Tec actually had their own branches and one at Hillfox which is a centre that I frequent. First called and spoke to Sipho and later that day went into the branch. Sipho had already taken out the shoes and sandals that I had seen on the website, which I didn't expect. He was friendly and more important he actually had knowledge of what he was selling. I bought different than what was initially intended and yes he did ask if I wanted to fit on the sandals that I saw just before paying but I was comfortable with the size. Should have listened because the next day I was back and exchanged them. Sipho recognised me when I walked in and again the same approach. Hope he is always like that with customers. Thank you Sipho.

0
Replies (1)
Hi-Tec
Hi-Tec's reply11 Mar 2024, 12:41
Official
Hi Linda.
Thank you so much for your positive feedback. I will be sure to pass your message on to Sipho and our management.
Fond regards
Chris.