1 reviews | Active since May 2016

28 May 2020, 12:04

Bad quality

I have used Hi Tec shoes for over 10 years. The wildfire boots delivered today from Zando are absolutely *******. Glue marks, sheared stitching. They look like plastic *******. And this right out the box. Highly disappointing

0
Replies (4)
Hi-Tec
Hi-Tec's reply28 May 2020, 12:33
Official
Hi Vaughan. I am really sorry to hear this. Please e-mail some photos of the shoes to ***, and I will get back to you ASAP. Regards
Chris
's update28 May 2020, 13:02
Reviewer Update
Hi Chris, thank you. That is the first time any online response has been that quick. Many thanks.
's update01 Jun 2020, 09:14
Reviewer Update
Hi-tec through Chris and Rudi have resolved the issue. They were fantastic and in my opinion leaders on ecommerce customers resolution. Thank you
Hi-Tec
Hi-Tec's reply01 Jun 2020, 10:20
Official
Thanks Vaughn. I'm glad we were able to help. Look after yourself and shout if we can help with anything going forward. Regards
Chris