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benrie F
1 reviews | Active since Jun 2012
24 Oct 2024, 09:17
Zero aftersales after changing their own promises.
I asked from the beginning if I can have access to my router to set static IP's as I am running a smart home. All went well untill one day they changed my password remotely and locked me out. They refuse to help me. Countless emails. I got an generic BS reply from them once, not helping my situation. If you like NO SUPPORT, get yourself herotel internet.
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benrie F's updateReviewer Update
24 Oct 2024, 10:38Interestingly they phoned me now....
But were actually useful. Frustration is that I have to have my own router now, thats not what the intention was in the beginning, but at least the guy on the phone tried to assist.
But were actually useful. Frustration is that I have to have my own router now, thats not what the intention was in the beginning, but at least the guy on the phone tried to assist.
bF
benrie F's update24 Oct 2024, 10:38
Reviewer Update
Interestingly they phoned me now....
But were actually useful. Frustration is that I have to have my own router now, thats not what the intention was in the beginning, but at least the guy on the phone tried to assist.
But were actually useful. Frustration is that I have to have my own router now, thats not what the intention was in the beginning, but at least the guy on the phone tried to assist.