Worst mistake I made was to sign up with them.

It's been 5 days with out internet and they are refusing to even answer me back. I find it extremely interesting that they have so many email addresses and telephone numbers but there's no answer on any of them. Another interesting point is that they contacted me with a survey about how likely is it that I will recommend them and I said not likely at all because frankly their service sucks. Shortly after that me internet went down and they are ghosting me when I reach out about getting it back up. It's also bothering that I received an bill for March in the middle of February long before the February bill was due saying I didn't pay February and that my account isn't up to date but if I look it up at the user portal thingy they have it shows I'm up to date with everything.