Pathetic Herotel service

This must be the company with the worst costumer support in the industry. A true south african company. As long as they get their money they can not care less. Be warned when moving to this company. I have been with them for 2 months now. 1st month great. 2nd. Try to sort out a debit order that did not whent off. I was on the line. Came 5 o clock, call was dropped. Phoned back, i can only speak to them the next day. A day later my wifi stopped working again, this was saterday(02/12/23) they will send someone out first thing monday. Everytime you speak to them a ticket was booked. But no one comes. People be warned. They do not care about their costomers. As long as you pay them. All is well in their eyes.