No service in Groblersdal

Very high profile when they launched in Groblersdal, but since branch closed and service deteriorated even though they now have competition. Yesterday our service went out around midnight and now around 10am next day still no resolution. Some system change was done requiring new form of authentication and after eventually speaking to call Centre it seems they have no idea how to resolve the problem. This was a second attempt. Thank goodness we already have Telkom fiber in place. Will have to move all the Herotel line to them as well. Such a pity that what was a good service is now ruined through poor senior leadership.