Nelspruit Herotel

The worst company ever. Would rate them zero if I could. I have been paying for a system that doesn't work. No internet, no service, but they are fast to send you an invoice to pay your account each month - that is the only thing that Herotel is good at, taking customers money! No technician has bothered to show any form of support or even do their job. But can I kindly provide you with an invoice of all the data I had to purchase throughout the last month then you cam deduct it from my monthly. Seeming that you don't bother to fix or even take a look at the problem! It's impossible for you to sort out the problem over the phone but you don't bother to send a technician to come and take a look.

Your communication is also very poor, we have sent 3 emails regarding the same problem that you haven't even bothered to reply to. Useless!

Paying for internet that doesn't WORK!