Is frequntly off and when you send the whatsapp to there fault report line they give the same automated unsatisfactory report

Is frequntly off and when you send the whatsapp to there fault report line they give the same automated unsatisfactory report. Welcome to Herotel - please note these chats are saved for quality and security purposes Our support agents are unable to attend to your call and we are aware of the outage affecting 1 or more of your accounts. We are working hard to resolve it. Check again in an hour for an update by contacting us again. We appreciate your understanding Goodbye, and thank you for contacting Herotel