Herotel services is poor

Every time when there load shedding my Internet is off, when I phone they tell me they will fix it tomorrow when tomorrow comes nothing have been done, for this week I only have one days Internet, but I must pay end of the month, I must buy my own data yust to do work, herotel will not give your money back, but you must pay every month https://media.tenor.com/38tBfUNQLAEAAAAM/angery.gif