Herotel poor helpdesk service

Offline regularly and you can never get hold of an agent. They are always too busy to attend to your quiry. Not by their telephone number nor by their whatsapp menu. You always get the choice to hang up though. I can say however that their accounts dept. Is 100% more efficiant than their help desk. Accounts are always debited on time without any hick ups. Even when offline for longer times. Can't wait for Starlink to get a foothold in South Africa legally.