Herotel internet company

There are often problems with the connection for the wish hotspots. Sometimes there is no service for weeks. Customers have the additional cost of cellphone data to compensate for their ‘service’ each month. There is often a failure to follow up with customers even after promising to do so. The constant failure to deliver the pre-paid services with little accountability taken on the side of herotel is worsened by some of the rude or unhelpful customer support interactions. The only way to get customer support is to have multiple people call in continuously.