HEROTEL DON'T COMPLY TO CLIENTS

Herotel does not give you the right information the first time. They don't say from the beginning that if you sign for a debit order you only pay at the end of the month and if you EFT you have to pay immediately. Then they wait 10 days and you are notified that they are now going to close you down. Better training will have to be given to their people to convey messages better to clients. Then when the situation is explained to them, they are only told they can't do anything about it. Ridiculous!!!!. Accounts department can't even call you back regarding your problem to tell you what the solution is. If the service is upgrade maybe then maybe I will upgrade the review