Herotel Breedenet Worcester is a bunch of ******

I have been with Breedenet for about 18 months. While it was still Breedenet, if I had an issue paying my account I would arrange to have a double deduction done the following month, it would be fine and my services would not be interupted. As soon as Herotel took over, this wasn't allowed. I had some problems at the end of August and asked for a double deduction at the end of September 2021. This was refused and my services was suspended on 8 September 2021. On 2 October 2021 I get a statement for R699, which I paid on 8 October 2021. Once this was paid I was informed that the R699 was for September 2021 and I needed to pay another R699 for October in order to have the services reactivated. But why should I pay for September when my service was deactivated? They now say it's a subscription, but if you expect me to pay a subscription do not deactivate my services. Because I believe this to be a dishonest business practice, I have requested to have the R699 paid back to me, along with my deposit/installation fee. But even this is proving almost impossible to do. I will never use Breedenet Herotel again and would never recommend them to anyone either.