DONT DEAL WITH HEROTEL

Signed a new contract last year, not knowing I was entitled to a free router which they never gave me. Now I cant get any UPS to connect to the 4 year old router they left at my rented house. Nobody is interested in helping me. Sales manager continuously in meetings!!! Customer care keeps shifting me to somebody else. DO NOT EVER DEAL WITH THIS COMPANY. There service is non existent. DO NOT GIVE THEM YOUR BUSINESS. READ THE OTHER REVIEWS. THEY ARE SHOCKING!!!!!!!!!